Ecommerce
An e-commerce organisational structure includes all the economic activities in which a company operates its online business.
With the rapid increase in use of the internet as a data and information medium and the large-scale relocation of business activities to online, e-commerce sales worldwide have risen at a swift pace.
The framework of an ecommerce strategy and structure resides on various parameters and requirements of the organization.
In such regards, our Company solely depends upon high tech pillars including the process beginning from Designing, Testing, Fulfilling, Tracking and Support till Sales.
For ensuring High performance and productivity , the team works on the rules laid down by the organization.
The company operates in online selling of merchandise primary focusing on customized Products . We cover a wide area with a strength of 5lacs + Customers Worldwide.
Pillars to/of Our Organization.
Designing Department
The team operates on high end technology to design projects and out-turn with creative designs and ideas. The tools serving are Adobe Photoshop ( latest version cc ) and Adobe Illustrator. They collaborate with other members of a design team, ensure projects are cost-effective, and maintain an up-to-date understanding of their target market.
Customer Support
The team is engaged in handling queries and complaints and providing 24X7 services to the customers. We ensure 100% satisfaction of the customers and working best on the retention solutions.
Testing Department
The department operates on manual and automatic system software. The team is involved to completely test the design or the product . Thus ensuring if it meets the standards set and ultimately assure proper functioning and the needs of the business. The team works with the designing end to identify any variations and taking necessary actions.
Tracking Department
The department involves in daily updating of the order tracking and trail products. We work with various tracking partners including USPS , UPS, DHL and others.
Fulfillment Department
The department works for end to end solution . They are involved in picking products from warehouse shelves, pack them, hand them to shippers and then send an automated email response to customers to let them know their packages are in transit. It is the most important integral part of the process.
Sales Department
The department is the cost centre providing services to the rest of the company. The team is responsible for making sales, growing business and retaining existing customers. We work for maintaining relationships with our customers. This personal touch is the key to happy, long-term client relationships.
